Join us and gain insights on transforming your customer experience...
It takes more than a team of Customer Service agents to create a customer experience that keeps customers coming back.
Join us for a customer service luncheon and hear Bob Thompson, customer service expert, author, and CEO of CustomerThink Corp, talk about propelling your customers’ experience. You will also learn about a disruptive technology that is quickly rising on the Gartner Magic Quadrant for CRM Customer Engagement.
Date: Thursday, September 7, 2017
Time: 11:00-1:00 PM
Location: Orange County Water Grill
3300 Bristol Street, Costa Mesa, CA 92626 • (949) 208-7060
Networking & Lunch 11:00 – 11:45 AM
Special Guest Bob Thompson 11:45 – 12:15 PM
The ServiceNow CSM Experience 12:15 – 12:35 PM
Cosmos Customer Maturity Model 12:35 – 12:40 PM
Networking/Dessert 12:40 – 1:00 PM
Enjoy lunch and networking with other like-minded individuals and learning how to increase your customer retention rates. We are looking forward to seeing you there!
Fill out the following registration form to register for this event!