Eat. Network. Transform your Customer Experience.

Join us and gain insights on transforming your customer experience...

It takes more than a team of Customer Service agents to create a customer experience that keeps customers coming back.

Join us for a customer service luncheon and hear Bob Thompson, customer service expert, author, and CEO of CustomerThink Corp, talk about propelling your customers’ experience. You will also learn about a disruptive technology that is quickly rising on the Gartner Magic Quadrant for CRM Customer Engagement.


Date: Thursday, September 7, 2017

Time: 11:00-1:00 PM

Location: Orange County Water Grill

3300 Bristol Street,  Costa Mesa, CA 92626 •  (949) 208-7060



          Networking & Lunch                                                11:00 – 11:45 AM
          Special Guest Bob Thompson                                 11:45 – 12:15 PM
          The ServiceNow CSM Experience                           12:15 – 12:35 PM
          Cosmos Customer Maturity Model                          12:35 – 12:40 PM
          Networking/Dessert                                                 12:40 – 1:00 PM


Enjoy lunch and networking with other like-minded individuals and learning how to increase your customer retention rates. We are looking forward to seeing you there!


Co-Sponsored by:



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